Privacy Policy for Luxhato

Effective Date: January 3, 2025

At Luxhato, we are committed to protecting your privacy and ensuring that your personal information is secure. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website luxhato.com and make purchases from our online store. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a seamless shopping experience. The information we collect can be categorized as follows:

a) Personal Information
When you place an order or sign up for an account, we collect the following personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (credit card details, PayPal, etc.)

b) Non-Personal Information
We also collect non-personal information to improve the functionality and performance of our website. This includes:

  • IP address
  • Browser type and version
  • Device information
  • Pages you visit on our website
  • Referring website (if you accessed our site via a third-party link)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and complete your orders, including shipping, billing, and customer service inquiries.
  • Customer Support: To provide you with support and respond to inquiries regarding your orders, products, or services.
  • Marketing and Communication: To send you promotional emails, newsletters, and other marketing materials. You can opt-out of these communications at any time.
  • Website Improvement: To enhance our website’s functionality and user experience by analyzing browsing patterns and preferences.
  • Security: To protect our website and customer accounts from fraud or unauthorized access.

3. Sharing Your Information

Luxhato does not sell, rent, or trade your personal information to third parties. However, we may share your information with the following trusted parties:

  • Service Providers: We may share your information with third-party service providers who assist us in fulfilling orders, processing payments, and delivering customer services (e.g., shipping companies, payment processors, and email service providers).
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, such as a subpoena or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the assets of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files that are stored on your device and help us remember your preferences and activities on our website.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the website, and you may not be able to access all features of our services.

5. Data Security

We take the security of your personal information seriously and implement industry-standard practices to safeguard it. We use encryption and secure socket layer (SSL) technology to protect sensitive data during transmission, such as payment information.

While we take reasonable measures to protect your information, please note that no data transmission over the internet can be 100% secure, and we cannot guarantee the absolute security of your personal data.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You can request updates or corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in any email or contacting us directly.

To exercise these rights, please contact us at info@luxhato.com.

7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Luxhato. We are not responsible for the content, privacy practices, or security of these external websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete the information as quickly as possible.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, with the updated date indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Luxhato
Street: 100 Terrapin Close Killen, Alabama
Phone: (256) 272-8170
Email: info@luxhato.com
Website: luxhato.com

Thank you for trusting Luxhato with your personal information. We are committed to ensuring your privacy and providing a secure shopping experience.