Terms and Conditions
Effective Date: February 18, 2025

Welcome to LuxHato! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully. If you do not agree with any of the terms, please refrain from using our site or services.

1. General Terms

  • These Terms and Conditions (“Terms”) apply to your use of the LuxHato website (the “Site”) and all products and services offered by LuxHato.
  • We reserve the right to modify or update these Terms at any time, and such changes will be effective immediately upon posting to the Site. It is your responsibility to review the Terms periodically.

2. Use of the Site

  • You must be at least 18 years old or have the legal capacity to form binding contracts to use this Site.
  • You agree not to use the Site for any unlawful or prohibited purpose. You are responsible for ensuring that any materials you upload or post on the Site do not violate any applicable laws or regulations.

3. Product Information and Availability

  • While we make every effort to provide accurate product descriptions, prices, and availability, errors may occur. We reserve the right to correct any errors or inaccuracies, including after an order has been placed. If an error is found, we will notify you and provide the option to cancel or modify the order.
  • All product images, descriptions, and content on the Site are for informational purposes only and may vary from the actual products.

4. Orders and Payments

  • By placing an order on our Site, you agree to purchase the products and services in accordance with these Terms.
  • All payments must be made through our accepted payment methods (such as credit cards, PayPal, etc.). Payment processing is handled securely via third-party processors, and we do not store your payment information.
  • We reserve the right to refuse or cancel any order at our discretion, particularly if there is an issue with your payment or shipping details.

5. Shipping and Delivery

  • We will make every effort to ensure your order is processed and shipped as quickly as possible. Shipping costs will be calculated at checkout based on the delivery address and shipping method selected.
  • Delivery times are estimates and may vary due to factors beyond our control, such as shipping carrier delays. LuxHato is not responsible for delays caused by the shipping carrier.

6. Returns and Refunds

  • We offer a return and refund policy, as outlined in our Refund and Return Policy. You may return most items within 30 days of purchase for a refund or exchange, subject to specific conditions and exclusions.

7. Intellectual Property

  • All content on the Site, including text, graphics, logos, images, and software, is the property of LuxHato and is protected by intellectual property laws. You agree not to reproduce, modify, distribute, or display any content from the Site without prior written permission.

8. User-Generated Content

  • If you submit any content, such as product reviews, questions, or comments on the Site, you grant LuxHato a worldwide, royalty-free, non-exclusive license to use, modify, and publish such content in any media.
  • You agree that your submissions do not violate any third-party rights or infringe on any applicable laws.

9. Privacy

  • Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Limitation of Liability

  • LuxHato is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site, the products, or services, including but not limited to errors, viruses, or delays in processing orders.
  • We do not guarantee that the Site will be free of errors or interruptions. We reserve the right to modify, suspend, or discontinue the Site or any part of it at any time.

11. Indemnification

  • You agree to indemnify, defend, and hold LuxHato and its affiliates, employees, and agents harmless from any claims, damages, liabilities, or expenses arising out of your use of the Site, including any violation of these Terms.

12. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of the State of Alabama, USA. Any disputes arising from or related to these Terms will be resolved in the courts located in Alabama.

13. Changes to the Terms

  • We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Please check periodically for updates.

14. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

  • Email: info@luxhato.com
  • Phone: (256) 272-8170
  • Address: 100 Terrapin Close, Killen, Alabama