Payment Policy


Effective Date: February 18, 2025

At LuxHato, we aim to provide a smooth and secure shopping experience for all of our customers. This Payment Policy outlines the terms and conditions related to payment for purchases made on our website. By making a purchase with us, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept the following payment methods for purchases:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
  • PayPal: Secure and fast payments through your PayPal account.
  • Other Methods: Any other payment methods that may be made available at checkout.

All payments are processed through secure, third-party payment gateways to ensure the safety of your payment information.

2. Payment Processing

  • Payment for your order will be processed when you complete your transaction on our website.
  • You will be charged for the total amount of the order, which includes the product price, applicable taxes, and shipping charges (if any).
  • After payment is successfully processed, you will receive an order confirmation email with the details of your purchase.

3. Billing Information

  • When placing an order, you will be required to provide accurate billing information, including your name, billing address, and payment details.
  • Please ensure that the information you provide is correct. Any discrepancies may result in delayed processing or shipping of your order.
  • In the event that there is an issue with your payment (such as insufficient funds or incorrect billing information), we will notify you via email to resolve the issue.

4. Payment Security

We take your security seriously. All payments are processed using Secure Socket Layer (SSL) encryption technology to protect your personal and payment information. We do not store your payment information, and it is securely handled by our trusted payment processors.

5. Price Adjustments and Errors

  • Prices displayed on the website are subject to change without notice. If there is a discrepancy between the price listed on the website and the price charged for your order, we will notify you immediately and provide options to proceed.
  • If an error is discovered in the pricing of any item after you have placed your order, we reserve the right to cancel the order and issue a refund, or, if the error is on your end, we will contact you for clarification.

6. Payment Confirmation

  • After your payment is processed, you will receive an order confirmation email containing your order details, including the items purchased, shipping information, and total amount charged.
  • Please check your email and order details for accuracy. If you notice any discrepancies, please contact us as soon as possible at info@luxhato.com.

7. Refunds and Cancellations

  • Payments for canceled or returned orders will be refunded according to our Refund and Return Policy.
  • Refunds will be issued to the same payment method used for the original purchase.
  • In the case of a refund, the processing time may vary based on your bank or payment processor.

8. Currency

  • All transactions are processed in USD (U.S. Dollars).
  • If you are making a purchase from outside the United States, your payment may be subject to foreign exchange rates and conversion fees charged by your payment provider.

9. Contact Us

If you have any questions about our Payment Policy or encounter issues during the payment process, please contact us:

  • Email: info@luxhato.com
  • Phone: (256) 272-8170
  • Address: 100 Terrapin Close, Killen, Alabama