Privacy Policy
Effective Date: February 18, 2025

At LuxHato, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or engage with our services. By using our website or purchasing our products, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect personal information from you when you interact with our website or services. The types of personal information we may collect include:

  • Personal Identification Information: Name, email address, mailing address, phone number, and billing information.
  • Payment Information: Payment details like credit card numbers, processed securely through trusted third-party payment processors.
  • Usage Data: Information about your interactions with our website, including IP addresses, browser type, device information, pages visited, and links clicked.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze how you use our site.

2. How We Use Your Information

The personal information we collect is used for the following purposes:

  • To process and fulfill your orders, including payments, shipping, and customer service.
  • To communicate with you regarding your orders, inquiries, and promotions.
  • To send you marketing materials, updates, and special offers (with your consent).
  • To improve our website, products, and services by understanding customer preferences and behaviors.
  • To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with trusted third-party service providers to perform services on our behalf. These may include:

  • Payment processors
  • Shipping and fulfillment providers
  • Marketing and advertising platforms
  • Analytics and data processing services

These third parties are contractually obligated to protect your information and use it solely for the purpose of providing services to LuxHato.

4. Data Security

We take the protection of your personal information seriously and implement industry-standard security measures to safeguard it. Although we use secure encryption technologies, no online system can guarantee complete security. We work hard to ensure your data remains safe, but cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You may access or request corrections to your personal information by contacting us at the provided contact details.
  • Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
  • Deletion: You can request the deletion of your personal information, subject to legal requirements.

For any of these requests, please contact us at info@luxhato.com.

6. Cookies and Tracking Technologies

We use cookies to personalize your experience on our website and improve functionality. Cookies are small text files stored on your device, which help us remember your preferences and optimize your browsing experience. You can control cookie settings through your browser, though disabling cookies may affect some website features.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the “Effective Date” at the top of this page. We encourage you to periodically review this policy to stay informed about how we protect your privacy.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: