Terms and Conditions for Luxhato

Effective Date: January 3, 2025

Welcome to Luxhato! These Terms and Conditions (“Terms”) govern your access to and use of Luxhato’s website, located at luxhato.com, as well as the services and products offered by Luxhato. By accessing and using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing and using the Luxhato website, you confirm that you accept and agree to these Terms and any additional terms, guidelines, or policies incorporated by reference. Luxhato reserves the right to modify, update, or change these Terms at any time without prior notice. Changes will be posted on this page, and the updated date will be indicated at the top of this document.

You are responsible for reviewing these Terms regularly to stay informed about any changes. Your continued use of the website after such changes constitutes your acceptance of the modified Terms.

2. Use of the Website

You agree to use Luxhato’s website in a manner that is lawful, respectful of others, and in compliance with all applicable laws and regulations. You are prohibited from using the website for any illegal purpose or engaging in any activity that may disrupt or interfere with the normal operation of the site.

Specifically, you agree not to:

  • Use the website for fraudulent or malicious activities.
  • Upload or transmit viruses, malware, or other harmful code.
  • Engage in unauthorized data mining, scraping, or extraction of data.
  • Attempt to interfere with the website’s functionality or access.
  • Engage in any activity that may harm or disrupt the rights or services of Luxhato or its users.

3. Products and Services

Luxhato offers a variety of plants and related products for sale. While we make every effort to ensure that our product descriptions, pricing, and images are accurate, we do not guarantee the accuracy, completeness, or reliability of such information. Prices and availability are subject to change without notice.

  • Product Availability: Products displayed on the website are subject to availability. If a product becomes unavailable after your order is placed, we will notify you and offer a refund or substitution.
  • Product Descriptions: We make every effort to provide accurate descriptions and images of our products. However, the color, size, and appearance of products may vary slightly due to differences in monitors and product manufacturing.

4. Order Placement and Payment

To place an order on Luxhato.com, you must provide accurate, complete, and current information during the order process. You agree to provide valid payment information for all purchases made on the website.

  • Order Confirmation: After placing an order, you will receive an email confirmation with your order details, including shipping information. This confirmation does not constitute acceptance of your order.
  • Pricing and Payment: Prices listed on the website are in U.S. Dollars (USD). Luxhato accepts a variety of payment methods, including credit cards, debit cards, and PayPal. You agree to pay all applicable taxes, shipping fees, and charges related to your purchase.

5. Shipping and Delivery

Luxhato ships products to addresses within the United States. Shipping times and fees are calculated based on the shipping destination, product weight, and shipping method selected during checkout.

  • Shipping Fees: Shipping costs will be calculated at checkout and are subject to change.
  • Delivery Time: Delivery times may vary depending on the shipping method selected and your location. While we strive to meet the estimated delivery times, Luxhato does not guarantee delivery on a specific date, especially during peak seasons.
  • International Shipping: At this time, Luxhato only ships to U.S. addresses. If international shipping becomes available in the future, we will notify our customers.

6. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with your product, Luxhato offers a return policy that allows you to return certain items within a specified period (7 days from receipt of delivery) for a full refund or exchange.

  • Return Process: To initiate a return, please contact us at info@luxhato.com with your order number and a description of the product issue.
  • Return Conditions: Products must be returned in their original condition, unopened, and undamaged. You are responsible for return shipping costs unless the item is defective or damaged upon arrival.

7. Privacy and Data Security

At Luxhato, we value your privacy and are committed to protecting your personal information. Please review our Privacy Policy for detailed information on how we collect, use, and protect your data.

8. Intellectual Property

All content on the Luxhato website, including but not limited to text, images, logos, graphics, videos, and software, is owned or licensed by Luxhato and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the website without prior written permission from Luxhato.

9. Limitation of Liability

Luxhato is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use of the website or products purchased from the website. This includes, but is not limited to, damages for loss of profits, data, or business interruption.

In no event shall Luxhato’s liability exceed the total amount paid by you for the products in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Luxhato, its affiliates, employees, agents, and partners from any claims, liabilities, damages, and expenses (including reasonable attorney’s fees) arising from your use of the website, your violation of these Terms, or your violation of any rights of third parties.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law principles. Any dispute or claim arising out of or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

12. Termination of Account

We reserve the right to suspend or terminate your account and access to our services if we believe you have violated these Terms or engaged in any unlawful activity. Upon termination, you will remain liable for any outstanding obligations under these Terms.

13. Third-Party Links

Our website may contain links to third-party websites for your convenience or to provide additional information. Luxhato does not endorse or control these external websites and is not responsible for their content, privacy practices, or security.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision will be modified to reflect the intention of the parties as closely as possible.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Luxhato
Street: 100 Terrapin Close Killen, Alabama
Phone: (256) 272-8170
Email: info@luxhato.com
Website: luxhato.com

Thank you for choosing Luxhato. We look forward to providing you with the best shopping experience!